Service Agreements

A Service Agreement is Important because:

  • Radio systems are mission critical and need to be reliable
  • It protects your investment
  • Downtime is reduced to a minimum with preventative maintenance
  • It maintains a high level of equipment performance and equipment reliability
  • You receive a priority level of service
  • It aids in reducing hidden paperwork cost
  • Equipment life is extended through regular preventative maintenance checks
  • The lastest factory upgrades, technical fixes and hardware and software enhancements are performed at no cost to you.
  • Fixed and known costs are presented upfront, aiding in budgetary considerations and eliminating repair bills

Basic Service Agreement

Preferred service on the repair and preventative maintenance checks of your radio units. Abuse, housings, antennas and batteries not covered. Mobiles and portables only. Not available for fixed station equipment.

Select Service Agreement

Preferred service on the repair and preventative maintenance checks of your radio units. Also covered housing, antenna and the economic repair of physically damaged and/or abused radio units. Does not include batteries.

Premium Service Agreement

Preferred service on the repair and preventative maintenance checks of your radio units. Also covers housing, antenna and the economic repair of physically damaged and/or abused radio units. Also covers replacement of one battery per radio per calendar year and 24-hour response on fixed stations. Free loaner upon request.

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